What You Can Expect.
Prior to Arrival.
Pre-vacuum all carpeted areas.
Pull back any floor length draperies so they are at least 6 inches above the floor.
Remove all items from tables.
Move any small pieces of furniture (floor lamps, dining room chairs, magazine racks, small end tables) that you are able to.
You will receive a call or text from 616-930-2100 when the crew is en route to your appointment.
Advise your technician of any areas of concern.
Secure all pets in a safe location, for their safety and that of our technician.
After Your Appointment.
Plastic tabs or blocks may be left under some furniture to assist in the drying process, please leave them there for 24 hours or until the carpet is completely dry.
While often the carpet is dry in 4-8 hours after an appointment, please allow 24 hours for carpets to completely dry. Also, use caution when transitioning from carpet to hard floors as your feet/socks may be slippery when damp.
We do everything possible to reduce or eliminate pet odors; however, due to the depth of saturation 100% success is not always attainable. Also, for a few days after cleaning you may notice an elevated odor due to higher humidity levels from the steam cleaning.
